SHIPPING & RETURNS
OUR HEADDRESSES, HATS AND JEWELERY:
All the headdresses for sale are models available for immediate shipment within 48 hours.
Each of our pieces is made by hand and if it is not available at the moment, you can choose "Preorder" option with the minimum time of 15 days of elaboration always counting from receive the order and payment.
* Only for some headdresses and hats we need to know the size of the person.
PRICE AND TAXES:
Prices include VAT.
Shipping costs for Peninsula, Balearic Islands and Portugal will be € 8.
For purchases made from the Canary Islands, Ceuta or Melilla, customs and tax costs will be borne by the buyer.
Shipping costs in the EU will be € 15.
Shipping costs for the rest of the world will be € 35.
Payment will be made through the website or Paypal platform.
For payments by bank transfer, please contact us at email@example.com
Shipments will be dispatched within a maximum period of 48 hours from the payment of the product, or where appropriate confirmation of bank transfer.
The maximum delivery time in the Peninsula, the Balearic Islands and Portugal will be two business days (Saturdays, Sundays and holidays are excluded).
For shipments within the EU, the estimated delivery time is 7 working days.
For international shipments the term will be 12 working days *
* Customs procedures are excepted.
RETURNS & EXCHANGES:
We remind you that all our products are handmade and You can customize all the products in our store.
But once the shipment is made, we will accept only returns of parts damaged during the journey. Sending the photos to our email in the first 15 days from the day of the Shipping.
You must save the original packaging and send it to us.
We are small company, but we also adapt to larger orders for Haute Couture stores and Ateliers.
If you want to sell our products contact us at firstname.lastname@example.org and we will send you our catalogs and price list.
In compliance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), the user is informed that all the data provided will be incorporated into a file, created and maintained under the responsibility of The Company, which, by virtue of the provisions of the LOPD, states that it has obtained said data legally and complying with the provisions established in the regulations for the protection of personal data.
The person in charge of the treatment will only and exclusively access and process the data contained in the files in accordance with the instructions of the person in charge and will only use or apply them to carry out, on behalf of the person in charge, the services specifically contracted.